Privacy Policy

This website is operated by MITRA INFOTECH (GSTIN: 19CLTPJ7900G1ZO).

At Mitra Infotech (“we”, “us”, “our”), we value your privacy and are committed to protecting the information you provide when using our website or availing our digital SaaS products (Zylo CRM, Campaigning Tool, GMB AI System) and software engineering services. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

• 1 Personal information such as your name, email, phone number, and company details when you use our contact form or call us.
• 2 Information provided during customer registrations, scope declarations, or feedback requests.
• 3 Usage data including site metrics, operating system versions, and page loading response records.
• 4 Cookies or similar tracking tags configuration settings to save preferred layouts.

How We Use Your Information

• 1 To provide, operate, maintain, and expand our custom business dashboard panels and active services.
• 2 To improve, personalize, and optimize our user interfaces, design systems, and page response speeds.
• 3 To communicate directly for customer updates, server migrations, or support ticket resolutions.
• 4 To monitor against security violations and satisfy necessary legal audits under Indian regulation.

Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners only to aid in database hosting, server deployment, or when compelled by law to protect rights.

Cookies

We configure cookie properties to retain visual preferences (e.g. customized responsive grids) and analyze structural page drop rates. You have the right to block cookies in browser settings.

Data Security

We apply SSL encryption over all communication streams, enforce role-based API access rights, and routinely back up databases to shield records from unapproved exposure.

Third-Party Links

Our panels may connect to external websites. We do not exercise supervision over external contents and accept no responsibility for third-party privacy behaviors.

Children's Privacy

Our systems do not focus on children under 13. We do not gather records on minors intentionally. If we uncover child records, we remove them instantly.

Changes to This Policy

We reserve the right to revise this document at any moment. Modified policy scopes will be posted on this page with the latest version timestamp.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in PURBA GOPINATHPUR, WEST BENGAL.

Registered Business & Contact Information